Zhejiang Shangfan Technology Development Co., Ltd.
Zhejiang Shangfan Technology Development Co., Ltd.
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Frequently Asked Questions

Everything you need to know about our machines, customization, delivery, installation and after-sales service.

Enterprise & Factory Equipment & Customization Production & Export Installation & Training Warranty & Spare Parts Business & Payment
Are you a manufacturer or trading company? Can we visit your factory?+

We are a physical high-tech manufacturing factory with independent production plants, complete workshops and full sets of production equipment. We own independent capabilities in R&D, production and delivery. Factory visits are available by prior appointment.

Can you customize cold bending and cold rolling forming machines? What information do we need to provide?+

We support full-range non-standard customization of cold forming equipment. Please provide profile drawings, material grade, plate thickness, required production speed and special process requirements. Our professional engineers will provide customized technical solutions and quotations one-on-one.

What configurations does a complete cold forming production line include?+

A standard production line consists of an uncoiler, leveller, feeding system, main forming machine, punching unit, cutting system and output table. Optional automatic modules include servo flying cutting, online continuous punching, automatic welding and oil coating.

Are the forming rollers independently produced? Is the quality guaranteed?+

All core forming rollers are independently designed, processed and heat-treated in our factory. Made of high-quality die steel with high hardness and strong wear resistance, they effectively ensure profile forming accuracy and long machine service life.

Can one machine produce multiple profiles? Is it convenient to replace molds?+

We recommend one machine for one profile for large-volume production. However, a single machine can produce different profiles by replacing customized roller molds. Although manual roller replacement is relatively tedious, we provide full professional operation guidance and technical support throughout the process.

What is the production lead time of cold forming machines?+

The production cycle for standard models is 30–45 working days, while complex non-standard customized lines take 60–90 working days. The final delivery time is subject to the formal contract.

Can the machine adapt to different foreign voltage and frequency?+

Yes. Before production, please inform us of the local voltage, frequency and power conditions. We will adjust the electrical control system to fully adapt to local power standards.

How are the machines packaged? Do you support sea export and customs declaration?+

All machines undergo complete dustproof and rustproof treatment before delivery and are packaged to fit standard container shipping. We provide full official export documents and support the entire customs declaration process.

Do you provide installation, commissioning and training after delivery?+

For domestic customers, we provide on-site installation, commissioning, hands-on operation training and maintenance guidance. For overseas customers, we supply complete English operation manuals and high-definition remote debugging videos. On-site engineer service is negotiable at the customer’s expense.

What is the equipment warranty period? Which parts are not covered by the warranty?+

The whole machine enjoys a 12-month warranty from the date of final acceptance, covering all manufacturing quality defects. Wearing parts such as forming rollers, cutting blades and punching dies are consumables and excluded from the warranty.

How to purchase original spare parts later? Is the after-sales technical support lifelong?+

We provide lifelong technical consultation and after-sales support. All original spare parts are available for order at any time, delivered by express or sea freight to solve equipment problems efficiently.

What are your payment terms? Do you support foreign trade transactions?+

Domestic orders adopt advance payment plus balance before shipment. International orders support T/T payment terms. All business terms and payment ratios are subject to the official contract. With 30 years of industry experience, we maintain long-term stable and friendly cooperation with numerous overseas customers with reliable credibility.

Still have questions?

Our team is ready to help you choose the right machine. Contact us for a free consultation.

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